ZyXEL Communications p-2612HNU-FX IP Phone User Manual


 
P-2612HNU-Fx User’s Guide
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CHAPTER 25
Troubleshooting
25.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The
potential problems are divided into the following categories.
Power, Hardware Connections, and LEDs
ZyXEL Device Access and Login
Internet Access
Phone Calls and VoIP
Multiple SIP Accounts
USB Device Connection
25.2 Power, Hardware Connections, and LEDs
The ZyXEL Device does not turn on. None of the LEDs turn on.
1 Make sure the ZyXEL Device is turned on.
2 Make sure you are using the power adaptor or cord included with the ZyXEL
Device.
3 Make sure the power adaptor or cord is connected to the ZyXEL Device and
plugged in to an appropriate power source. Make sure the power source is turned
on.
4 Turn the ZyXEL Device off and on.
5 If the problem continues, contact the vendor.