HP (Hewlett-Packard) rx3000 Series PDAs & Smartphones User Manual


 
Troubleshooting
User’s Guide 12–8
Bluetooth
For more information on Bluetooth, refer to Chapter 9, “Using
Bluetooth.”
Problem Solution
I cannot discover
another device.
Be sure Bluetooth is turned on.
Move closer to the device.
Be sure you have not limited your ability to see devices.
Be sure the device you are attempting to connect to is on
and allows access to being discovered by other devices.
I can see other
devices, but I
cannot connect or
exchange data
with them.
Be sure Bluetooth is turned on.
Move closer to the device.
Be sure the other device has not restricted your access.
Try initiating pairing from the other device. Some
Bluetooth-enabled devices can only initiate pairing and
cannot respond to pairing requests from other devices.
Other devices
cannot find or
connect to my
device.
Be sure Bluetooth is turned on.
Move closer to the device.
Be sure you have not restricted other devices from finding
yours.
Check your Bluetooth settings to ensure you have allowed
your device to be discovered and others to connect.
Other devices do
not receive my
correct business
card information.
Be sure you have correctly set up your business card
information in Bluetooth Settings.
Check Bluetooth Settings to be sure you have not restricted
this function.