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Troubleshooting
User’s Guide 12–8
Bluetooth
For more information on Bluetooth, refer to Chapter 9, “Using
Bluetooth.”
Problem Solution
I cannot discover
another device.
• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure you have not limited your ability to see devices.
• Be sure the device you are attempting to connect to is on
and allows access to being discovered by other devices.
I can see other
devices, but I
cannot connect or
exchange data
with them.
• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure the other device has not restricted your access.
• Try initiating pairing from the other device. Some
Bluetooth-enabled devices can only initiate pairing and
cannot respond to pairing requests from other devices.
Other devices
cannot find or
connect to my
device.
• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure you have not restricted other devices from finding
yours.
• Check your Bluetooth settings to ensure you have allowed
your device to be discovered and others to connect.
Other devices do
not receive my
correct business
card information.
• Be sure you have correctly set up your business card
information in Bluetooth Settings.
• Check Bluetooth Settings to be sure you have not restricted
this function.