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Troubleshooting
User’s Guide 12–3
I cannot connect to
a network.
• Be sure you have added the necessary server
information.
• Be sure the network you are attempting to connect to is
not busy.
• If you are using an SDIO Ethernet card, be sure the
proper drivers for your card are installed.
• Be sure your user name and password are correct.
•Tap Start > Settings > Connections tab >
Connections and check your connection settings. Tap
OK when you are finished to save your changes.
• Be sure the WEP key is correct.
• Be sure the IP Address is correct.
• Be sure the hardware you are using with your HP iPAQ is
properly configured and operational.
• Reset the device by using the stylus to lightly press the
Reset button.
When I try to open
the Inbox, I receive
an error or the
application hangs.
Limit the number of e-mail services you create.
I get an error when I
try to record a note
in Calendar or
in Tasks.
Try using a more compressed recording format in Calendar or
Tasks (8,000 Hz, Mono [8 KB/s] is the most compressed
format available). To switch to a more compressed recording
format, from the Today screen, tap Start > Settings >
Input > Options tab.
I want to see the
current date.
1. From the Today screen, tap Start > Calendar.
2. Tap the Go-to-Today icon to see today’s date.
I cannot see all my
appointments.
Be sure the appointment you created is in the selected
category.
Problem Solution (Continued)