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Troubleshooting
User’s Guide 12–7
Expansion Cards
For more information on expansion cards, refer to Chapter 11,
“Expansion Cards.”
Problem Solution
I cannot get my
HP iPAQ
to recognize the
expansion card.
• Be sure you have firmly pushed the expansion card down
into the HP iPAQ.
• Be sure you have inserted the appropriate card into the
appropriate slot.
• Be sure any third-party drivers are installed.
I cannot insert
my card.
• Be sure the label is facing the front of the unit.
• Be sure you are not inserting the card at an angle.
• Be sure you insert the connection area first.
I cannot remove
my SD card.
Push the SD card in to release the locking mechanism. The card
will pop out slightly and can then be easily removed.
My HP iPAQ
cannot recognize
my card.
• Be sure you have loaded any drivers that came with the
expansion card you purchased.
• Reset the device by using the stylus to lightly press the
Reset button.