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User’s Guide 12–1
12
Troubleshooting
Use the following suggestions to troubleshoot problems with the
HP iPAQ rx3000 series Mobile Media Companion.
Note: The built-in HP Photosmart camera is available only in
select HP iPAQ models. To upgrade your model, please refer to
the Accessories Brochure for information on the HP Photosmart
Mobile Camera.
Common Problems
Problem Solution
I cannot see
anything on the
screen.
• Be sure the HP iPAQ is powered on.
• Be sure the HP iPAQ is connected to the AC adapter and
the Desktop Cradle.
• Reset the device by using the stylus to lightly press the
Reset button.
• Remove and replace the battery.
I cannot keep my
battery charged.
• Always keep the HP iPAQ connected to the AC adapter
when you are not using it.
• In the backlight settings, adjust the bar to a lower level to
conserve more battery power.
• Turn off Bluetooth and Wireless LAN when not in use.