Filter
Top Products
Troubleshooting
User’s Guide 12–4
I cannot find
the document
or workbook
Isaved.
Pocket Word and Excel recognize and display documents in
only one folder below My Documents. For example, if you
created another folder in the Personal folder in My
Documents, the documents in that folder will not be shown.
To find your document or workbook, tap Start > Programs
> File Explorer. Open the folder you created, then tap the
file you’re looking for.
My device is always
asking me for a
password.
Tap Start > Settings > Personal tab > Password to be
sure the password settings are configured as you want.
I cannot find files
sent to me by
another device.
Check My Documents, which is the default save location used
to receive files.
Problem Solution (Continued)