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Configuring Phone Lines and Calling Routing Behavior
Managing Inbound Calls with Hunt Groups
SPA9000 Voice System Administration Guide 94
4
- max: The maximum duration of the hunt, either in seconds or cycles.
When this limit is reached, the call is rejected or is forwarded to the
specified call forward number (see below).
–If max is greater than interval, it represents the total time in seconds to
hunt.
–If max is less than interval, it represents the maximum number of times
to cycle through the hunt group. If max is 0, hunting continues indefinitely
until the caller either hangs up or the call is answered. Exceptions: This value
is ignored if algo = al, or interval = * (but it must be present and
should be set to 1).
• cfwd=target: If the call is unanswered and the maximum hunting duration
has been met, the call is forwarded to the specified number. When
forwarding the call, the device sends a 302 response to the ITSP.
NOTE
- The call forward settings for the individual stations are ignored
during hunting. Instead, the call forward settings in the Contact List are
used.
- You cannot forward from one hunt group to another hunt group.
Examples for Hunt Rules
•
Contacting a group of stations simultaneously
Global Rule: 500:name=”Sales”,101,102,103,hunt=al
Line-Specific Rule: 101,102,103,hunt=al
For the global rule, this hunt group is assigned an extension number (500) and
is given a name, Sales. For both examples, the rule includes three stations
(101,102,103). An incoming call rings all three stations simultaneously
(hunt=al).