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Basic Administration of the SPA9000
Configuring Basic Settings
SPA9000 Voice System Administration Guide 38
2
• 1-line: Identifies the SIP message type but does not include the message body
Options within this category allow you to choose to exclude OPT (OPTIONS
request/response), NTFY (NOTIFY request/response), and REG (REGISTER
request/response) information to reduce the length of the logs.
• full: Includes the SIP message body
Options within this category allow you to choose to exclude OPT (OPTIONS
request/response), NTFY (NOTIFY request/response), and REG (REGISTER
request/response) information to reduce the length of the logs.
EXAMPLES:
• If you are troubleshooting a problem with line registration, select full to include
the OPTION, NOTIFY, and REGISTER information in the logs.
• If you are troubleshooting a call problem, select full excl. OPT|NTFY|REG. You
do not need the OPT, Notify, and Registration information to troubleshoot a call
problem.
STEP 6 Click Submit All Changes. The information is stored on the specified server and
port, with a file name in the following format: syslog.port.log.
STEP 7 IMPORTANT: When you finish collecting the information, disable the logging:
a. Click Voice tab > Line. Change SIP Debug Option to none.
b. Click Voice tab > System. In the Miscellaneous Settings section, change
Debug Level to 0.