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Configuring Phone Lines and Calling Routing Behavior
Managing Caller ID Settings for Outgoing Calls
SPA9000 Voice System Administration Guide 82
4
Managing Caller ID Settings for Outgoing Calls
By default, outgoing calls through an ITSP line are identified by the User ID (usually
the phone number) and Display Name of the selected line interface. Alternatively,
you can map a DID number to a phone extension so that all outbound calls from
that extension will identify the caller by the DID number and the assigned phone
display name. (See “Supporting Multiple DID Numbers Per Line Interface,” on
page 87.)
NOTE Caller ID for a PSTN line is controlled by the phone company. Caller ID through an
ITSP line should work as described, but if not, contact your ITSP to see what is
allowed for caller ID configuration.
STEP 1 Start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin
Login and then click Advanced.
STEP 2 Click Voice > Line
N
, where N represents the line interface number.
STEP 3 Scroll down to the Subscriber Information section.
STEP 4 Enter the desired display name for Caller ID in the Display Name field.
STEP 5 Click Submit All Changes.
Call Forwarding Support on SPA9000
SPA9000 supports the following Call Forward settings on the client station:
• CFWD All: Forwards all calls unconditionally
• CFWD Busy: Forwards calls received when the station is busy
• CFWD NoAns: Forwards calls when there is no answer