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Administering the SPA400 and Voice Mail Service
Enabling Debugging on the SPA400
SPA9000 Voice System Administration Guide 122
5
Enabling Debugging on the SPA400
If you are investigating issues, you can collect system logs and debug information
for the SPA400.
Requirements:
• You need a PC that is on the same subnetwork as the SPA9000, to capture the
log files. This PC needs to be running a syslog daemon. Enter the IP address of
this PC on the Voice > System page, in the Syslog Server and Debug Server
fields.
• You can deploy a syslog server to receive syslog messages from the device,
which acts as a syslog client. The syslog client device uses the syslog protocol
to send messages, based on its configuration, to a syslog server. The syslog
messages can be accessed by reviewing the "syslog.514.log" file which
resides in the same directory as the slogsrv.exe syslog server application.
NOTE Partners can download the Syslog Server for SPA Devices by going to Cisco
Partner Central, Voice & Conferencing page, Technical Resources section.
Use the following URL:
www.cisco.com/web/partners/sell/smb/products/
voice_and_conferencing.html#~vc_technical_resources
STEP 1 Connect to the SPA400 administration web server. (See “Connecting to the
SPA400 Administration Web Server,” on page103.)
STEP 2 Click Event Logs tab.
STEP 3 Use the drop-down lists to choose the types of information that you want to
collect.