Filter
Top Products
Configuring Phone Lines and Calling Routing Behavior
Managing the Line Selection for Outbound Calls
SPA9000 Voice System Administration Guide 78
4
Managing the Line Selection for Outbound Calls
When a user places an outbound call, the SPA9000 chooses a line based on the
group membership of the station and the Call Routing Rule for the line interface.
You can configure the settings to route calls through particular lines, based on
factors such as the dialed number, the destination, or the corporate identity that
you want to represent.
This feature can be used whether the SPA9000 line interface is configured for an
ITSP or a SPA400 voice gateway.
This section includes the following topics:
• “Line Availability,” on page 78
• “Configuring a Call Routing Rule,” on page 79
• “Entering a Call Routing Rule,” on page 81
Line Availability
The SPA9000 considers a line to be available for an outgoing call if the following
conditions are met:
• The line is enabled in the configuration and is functioning. See “Configuring
Line Interfaces on the SPA9000,” on page 58.
• The line is authorized by the
Call Routing Rule
for the dialed number.
See“Configuring a Call Routing Rule,” on page 79.
• The line has capacity to take more calls. See “Configuring Call Capacity for a
Line Interface,” on page 63.
• The Dial Plan for this line allows the dialed number. See “Configuring Dial
Plans,” on page 66.