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Configuring the Auto Attendant
Working with the Auto Attendant Greetings
SPA9000 Voice System Administration Guide 137
7
Downloading Prompts
You can download customized prompt files from a TFTP/HTTP/HTTPS server.
These files must be encoded in G.711u, size less than 60 seconds, with the header
removed. The total prompt file size cannot be larger than 94.5 seconds.
The prompt is downloaded at the device boot up time. If the prompt has already
been downloaded from the given URL, the download is not performed. If the
prompt file name is none, the corresponding prompt currently saved in the flash is
erased. The default value is blank.
STEP 1 Connect to the administration web server, and choose Admin access with
Advanced settings.
STEP 2 Click Voice tab > SIP.
STEP 3 Scroll down to the Auto Attendant Parameters section.
STEP 4 In the AA Prompts URL Script field, enter the location and the file name for the
prompts files, in the following format:
SYNTAX:
serv=scheme://server_addr[:port]/root_path;[p1={prompt1 file
path name};][p2={prompt2 file path name};][p3={prompt3 file
path name};][p4={prompt4 file path name};][p5={prompt5 file
path name};][p6={prompt6 file path name};][p7={prompt7 file
path name};][p8={prompt8 file path name};][p9={prompt9 file
path name};][p10={prompt10 file path name};]
• scheme = tftp|http|https
• default port is 69 for tftp, 80 for http, and 443 for https
• root_path can be empty
• [ ] denotes optional item
• none: The prompt will be erased.
EXAMPLE:
serv=tftp://192.168.2.150/root/
test;p1=menu.wav;p2=transfer.wav; p3=nomatch.wav;p4=none;
In this example, Prompt 1 is downloaded from tftp://192.168.2.150/root/test/
menu.wav, Prompt 2 from tftp://192.168.2.150/root/test/transfer.wav, and Prompt 3
from tftp://192.168.2.150/root/test/nomatch.wav. Prompt 4 is erased.