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Localizing the SPA9000 Auto Attendant Prompts
SPA9000 Voice System Administration Guide 152
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The set of files includes the following types of prompts:
• Prompt 1: Greets the caller and prompts for an extension number
• Prompt 2: Notifies the caller that the call is being forwarded
• Prompt 3: Notifies the caller of an invalid extension
• Prompt 4: Good-bye
• Prompt 5: Greets the caller with specific prompts for General Information,
Sales, and Support.
• Prompt 6: Notifies the caller that the office is currently closed and prompts for
an extension number.
NOTE The Auto Attendant prompt files must be encoded in G.711u and must have a total
file size (message and header) of 94.5 seconds or less.
STEP 1 Download the SPA9000 Auto Attendant prompts from Cisco Partner Central, Voice
& Conferencing page, Technical Resources section, using the following URL:
www.cisco.com/web/partners/sell/smb/products/
voice_and_conferencing.html#~vc_technical_resources
STEP 2 Store the downloaded files on a TFTP/HTTP/HTTPS server.
STEP 3 To configure the SPA9000 to download the files from the server, complete the
following tasks:
a. Start Internet Explorer, and then enter the IP address of the SPA9000. Click
Admin Login and then click Advanced.
b. Click Voice tab > the SIP tab.
c. Scroll down to the
Auto Attendant Parameters
area of the page.
d. In the
AA Prompts URL
field, enter the script for the server, path, and prompt
file names.
SYNTAX:
serv=scheme://server_addr[:port]/root_path;[p1={prompt1
file path name};][p2={prompt2 file path
name};][p3={prompt3 file path name};][p4={prompt4 file
path name};][p5={prompt5 file path name};][p6={prompt6