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Contents
SPA9000 Voice System Administration Guide iii
Configuring Line Interfaces on the SPA9000 58
Configuring a Line Interface for ITSP Service 58
Configuring a Line Interface for a SPA400 (PSTN or Voice Mail) 60
Configuring Call Capacity for a Line Interface 63
Configuring Dial Plans 66
About Dial Plans 66
Editing Dial Plans 74
Managing the Line Selection for Outbound Calls 78
Line Availability 78
Configuring a Call Routing Rule 79
Entering a Call Routing Rule 81
Managing Caller ID Settings for Outgoing Calls 82
Call Forwarding Support on SPA9000 82
Call Transfer Support on SPA9000 84
Call Forward Bridge Mode 84
Call Transfer Bridge Mode 84
Managing Inbound Calls with the Contact List 85
Routing an Inbound Call to the Auto Attendant 85
Routing an Inbound Call to a Receptionist or Client Stations 85
Example Contact List Rules 86
Supporting Multiple DID Numbers Per Line Interface 87
Supporting Direct Inward Dialing to Phone Extensions 88
Entering a Contact List Rule 91
Managing Inbound Calls with Hunt Groups 92
Syntax for Hunt Rules 93
Examples for Hunt Rules 94
Creating a Hunt Rule 96
Managing Inbound Calls with Shared Line Appearances 98