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SYMPTOM: Programmed voice terminal feature doesn't work.
Possible Cause 1: Feature is programmed or being used incorrectly.
Do This
Review the programming
instructions in Section 5,
"Reference," to make sure
the feature is programmed
correctly, and the user
instructions for the feature
in the MERLIN Plus System
Training Manual to make sure
it is being used correctly.
If
The feature is programmed
correctly and the feature still
doesn't work
Then
Go to Possible Cause 2.
Possible Cause 2: Control unit or voice terminal may be defective.
Do This
Step 1.
Program the feature on a
second voice terminal and
try to use the feature.
Step 2.
Replace the first voice
terminal with a voice
terminal known to be
working correctly.
If
The feature works correctly
The feature still doesn't
work
The trouble remains
The trouble no longer
occurs
Then
The trouble is either the
voice terminal on which the
feature did not work or the
control unit. To determine
which, go to Step 2.
The problem is in the
control unit. Contact your
equipment supplier for
assistance.
The problem is in the
control unit. Contract your
equipment supplier for
assistance.
The first voice terminal is
defective. Replace it.
Troubleshooting Procedures 7-9