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SYMPTOM: You can't place outside calls (continued).
Possible Cause 3: Call Restriction feature activated on malfunctioning voice
terminal.
Do This
If
Then
Refer to Section 5,
The feature is activated on
Deactivate the feature
"Reference," t
O learn how
the malfunctioning voice
following the instructions in
to administer the Call
terminals
Secrion 5, "Reference."
Restriction feature.
Feature is not activated
Go to Possible Cause 4.
Possible Cause 4: Outside Auto Dial, Saved Number
Redial or Last Number Redial are programmed or used incorrectly.
Do This
If
Then
See the MERLIN Plus
Any of these features are
Program each feature
System Training Manual to
programmed incorrectly
correctly and determine
make sure these features are
whether this action solves
programmed and used
the problem.
correctly.
Each feature is programmed
Go to Possible Cause 5.
correctly and the trouble
still occurs
Possible Cause 5: Faulty MERLIN system components.
Do This
If
Then
Try to place an outside call
and an intercom call from
several voice terminals.
The trouble appears only on
The trouble is caused by a
intercom calls or the trouble
component in your system.
appears only on one voice
Go to the troubleshooting
terminal
procedure for the symptom,
"Trouble with terminal
lights, speaker, and ringing."
The trouble appears only on
Go to Possible Cause 6.
outside calls from all voice
terminals, or the trouble
appears on only some voice
terminals
7-2 Section 7: Troubleshooting the System