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FAULT FINDING
SECTION 100-816-500
MARCH 1993
-7-
CHART NO. 1
FAULT CLASSIFICATION
START
Please read
Chapters 1~5 of
this section
before
proceeding.
Is the
system completely
non-operational?
Is it a station
no dial tone
fault?
Is it a CO
line no dial
tone fault?
Is a DSS
console non-
operational?
Is it a
voice mail/auto
attd fault?
Is it
an SMDR
fault?
1-1
Go to
Chart 2
Go to
Chart 3
Go to
Chart 4
Go to
Chart 5
Go to
Chart 6
Go to
Chart 7
Call your
technical support
group.
NO
NO
NO
NO
NO
Is it a
remote
maintenance
fault?
Is the fault
classified on
this page?
Go to
Chart 8
Go to
appropriate
Chart 1~12
NO
NO
1-1
NO
YES
YES
YES
YES
YES
YES
YES
YES