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13-24 Configuration
Mand
-
unav~P~staymtheiinefwtheoperat~*
ThecaUeris
transferred to the intercept
ma&ax
defined in the
mailbax
or
porthunk
INFORMATION Table.
If
Auto-Tiansfer
to
a&stance
is enabled but a PA extension is not
defmed, the prompt says
y(~)
aks
not
mmver;
&rare
s&y
(~1
the
hefix
the
cpmax”The
caller is automatically transferred to the
intercept mailbox
defined
in the mailhux or
portkunk
INFORMATION Table. The transfer is the same as if the caller
dialed q
for the
interc4zpt
extension.
ID
IfIndexes24and/ornaredefinedaswellasIndex26the
prompts
arf2
different.
_
To Configure:
Wknth.isIndexissettoYESinboththemailboxandport
INFORMATION Tables, callers are automatically
transferred
to
ass&tan= after the Toshiba VP System has determined that the
originally called party is unavailable. If PA is also
amfiied,
the
call is transferred to that extension rather than the intercept
_
extension.
b
WARNING
4
Auto-Ttier
is only activated for those time periods
where Index 26 is defined as YES for both the
mailbax,prt,ortrunlr.
Consjdera~o~:
If the called mailbox has a greeting ON, it is played and the
caller
is
not transferred to
a&stance.
However, if
tlG&
ixlled
mailbox has
COS Attribute 6
-
CALL FIRST THEN
PLAY GREETING, the
Toshiba VP System attempts to place the call. If unavailable, the
caller is automatic&y transferred to
a&stance.
In this
case,
the
greeting for the mailbox is only played if the
caller
presses
q
to
leave a message. However, the caller is not informed of the
messaging option unless Information Index
27
is set to YES.
If both mailbox and
port
INFORMATION Tables are
defined
as YES,
but the intercept mailbux has its greeting ON and there is no PA,
the Toshiba VP System treats the call as if it did not have
AutwTransfer. There are two cases
where-Auto-Tmsfer
does
operate when the intercept greeting is ON:
l If the intercept mailbox has a COS with Attribute 6
-
CALL
FIRST THEN
PLAY
GREETING.
l If the originally called mailbox has INFORMATION Table Index
28
-
ANNOUNCE CALLS TO
INTERCEI’T,
defined as YES.
27 MSG
WITH
AUTO TRANSFER
Definhion:
Before automatically being transferred to assistance, callers are
offered a choice of leaving a message for the person they called.
Usage:
An extra delay is built in to allow time for the caller to enter q to
leave a message before being transferred. If the caller does nothing,
they are automatically transferred to assistance.