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1.6
INTERREIATIONSHIP AMONG TABLES
Fme l-l shows the interrelationship of tables used to determine port and mailbox mntrols
Note how the COS (Class of Service) in lxxh the USER and PORTS Tables is used to index into
the 0the.r tables. 73e COS may be assigned attribum The attributes czmtrol what fkatur~~
have been added, deleted, or altered for the COS they apply to. l’%e changes caused iq these
auributes are in effect all tbe time for the mailboxes using them.
.‘-
‘&e SCHEDU&E Table allows for different time periods to be d&med. The port or mailbox can
khave differently by time period. Each time period has an INFORMATION Table associated with
it. l%e INFORhWIION Table contains the values which are changeable lq time of day and day of
week.
- -
. . . . .
- When pr
ccessing a call, the Toshii VP System refers to the database tables to determine how to
handle the call. Fqure l-2 shows the flow of a Primary mered Call, noting which tables are
referred to for what information.
H Evaluating the Digits Entered by the Caller
The digits the caller enters are the mailk number. The Ta VP System checks the
FIRSTDIGXT Table to determine the number of digits to expect.
If the fti digit of the
$g!sq
number entered is not in the J3RSTDIGlT Table, the Tti VP System informs the caller
%aensim XXX does mt exist.-
If a Custom Error Prompt has been defiied for that’ffl digit,
the TW VP System plays that prompt. If the fm digit is vaIid (entry exists in the
FIR!TTpIGlT Table), the Tixhiba VP System collects the appropriate number of digits and
chxks the USER Table.
m Checking the USER Table
If the number is not in the USER Table but the fti digit is x&d, the Toshiba VP System
places the caller on hold and attempts to call the digits entered. If the tones heard are
ringback or btq, the call is processed as normal.
‘.
To determine the appropriate number of rings to wait for no mer, or other parameters, the
Tahiba VP System checks the appropriate table.
PORTS
Table
SLOTS
Table
‘...
If error tone is heard (also referred to as “reorder” or tihowler”), the l’ixhiba VP S*Wem
drops the line and returns to the caller with “&tin XXX
dotz rwt exist.”
If the number entered is in the USER Table, the Tahiba VP System checks to determine if
there is an
associated extension or
other digits to be dialed, and processes
the call- Usuaily
the the ma&ox and extension numbers
are the same. However, the ‘kxtension” entry of the
USER Table may be anything that can be legally dialed on the PBX, such as a PBX speed
number, a hunt group, or even an access code for an outgoing trunk. This flexibility in the
.