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INFORMATlON Tat& 13-15
-
When confIgured with Atlribute 47:
DefinMon:
Number of times the phone rings and the Message Waiting prompt
is spoken, simultaneously.
The initial delay before the prompt is
spoken
is 2 seconds, The . .
approximate time it takes for the prompt to speak is 7 seconds,
depending upon what is spoken. The prompt is “There me x messages
fix (name or ertension rurmber) ”
followed by %a&. ” or .!Hease enta
your sezwity code. m The appraximate time it takes for one phone
ring is 4 seconds, depend@ upon the phone system. *
Consfderatlons:
As the phone is ringing, the prompt is playing. This means a person
hears the prompt wherever it is playing when they answer a
notification calL After the security code is entered, the-number of
mesagesinthemailbaxisstated FemweLkwiprionmanual-
CUSTOMIZATlON, Message Waiting Notifiition..
9 TIMES TO RETRY ON BUSY
(Often uSed in conjunction with FIFO Queuing, Index 21.)
Definition:
Number of times the system tries to mnnect to an extension
associated with this ma&x when the line is busy.
Usage:
Continue trying a busy extension or hunt group several times in case
the line becomes free. Usually done for often+usy extensions with
short hold times or hunt groups with several agents.
Determines the amount of time a caller waits before the Toshiba VP
System returns, gives the status, and plays the greeting. Refer to
the Femure Dedption manual - FIFO QUEUING,.,for information.
Upon receiving a busy tone, the l’bshiba VP System makes
successive calls to the busy extension until the number of retry times
is reached, the extension answers, or ringback is encountered. Upon
reaching the configured number of retries, the
Toshiba VP System
returns to the caller and informs the extension is busy.
Example:
Retry an Order Entry department
or distribution group if all lines
are busy. This offers more chance of reaching a live person before
taking a message.
To Configure:
The default value is “0” (do not retry). Enter any number between
1 and 20 (maximum value).
Conslderatlons:
The time
it
takes to retry depends upon the phone system.
10 USE
ALTERNATE
TRANSFER CODES
Definition:
The Alternate Transfer Codes are used
when transferring callers to
mailboxes requiring different transfer codes than normally used.
Usage:
Used when transferring a call to an extension over the network,
across TIE lines or to some attendant positions.
Examples:
l
The attendant console may require different transfer codes than
regular extensions.