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INFORMATION Tabie 13-13
-
Examples:
l
In a multi-tenant environment, block all calls except those to
the axrect tenant.
l
Prohibit InWAlS callers from
reaching
all but certain
extensions
l
Blockcalktohospitalroomsatnight.
To ConfIgure:
For calls to be accepted, enter the same value in this index &-the
value in the POKI’ index . Enter a different value from the value in
the POHT index for mlls to be blocked.
For l$nmk Call Blocking, enter a value for the mailmx. Be sure
the value for the ports is NONE (entered as
q
). -
Considerations:
If this index value in the hfi INFORMATION Table is undefined
(NONE), no blocking is done and the port places the call, even if
the mailbox has a value defiied for blocking.
ID For more information, refer to the
Feature Description manual
- INCOMING GAIL RE!XRICTION, Call Blocking.
4
MAXIMUM DIGITS FOR MENU
5 PREFDt DIGITS FOR MENU
(Single Digit Menus)
Definition:
Usage:
Example:
To Configure:
Considerations:
These two indices allow the caller to dial a single digit (l-g) that
translates to a mailbox or extension. This also aIl&vs for duplication
of first digits and menu numbers, and non-matching menu and
extension numbers.
Index 4 - defmes the number of choices the tier can dial.
Index 5 - defines the digit string inserted before the single-digit to
form the mailbox number for the menu items.
Callers may be. prompted to dial a specific number for the area they
wish to reach;
“Dial one for produo information, dial two to place an
order, dial three for cusiomer service, or stay on the line for operator
assistance.”
Index 4 - If the caller can dial
q
for service,
q
for sales, or
q
for
information, enter the value 3. The range is 0 - 8.
Index
5 - If the caller dials
q
and the actual maibox is 351, enter
35 for this vaIue. Enter up to 7 digits.
Be sure to create the mailboxes referred to in Indexes 4 and 5 in the
USER
Table. Refer to
the Fenture Description manual - SINGLE
DIGIT MENUS, for more information.