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Usage:
Example:
Usage:
13-l 2 comiglJraiw ManlJal
-
H Mailbox
INFORMATION Table Indexes
1 INTERCEPT MAILBOX ( “Attendant” - dial
q
or default)
Deffnkion:
When the called extension is busy, not answered, or has a greeting
ON, callers are offered the option of reaching assistance by dialing
a If the INFORMATION Table associated with a r&box’s COS
has an intercept position defined in this index, the call& directed to
this intercept. Otherwise, the intercept position for the port or
truultthecaBcameinonisused.
Callers requesting a&stance after calling an extension may be
directed to someone better able to help them than a company-wide
attendant.
A
secretary for a qxcific department could provide better a&stance
to that department’s callers. The secretary would have more
knowledge of the department’s activities
To Configure:
Enter the ma&ox number of the inteqept position. The Xxhiba VP
System laoks at the USER Table to determine the extension.
Consldetatlons:
Intercept rnaihxxes must fim be entered in the USER Table before
they may be included as an index value for an INFORMATION
Tabk
IF If an intercept mailbox is not defmed for a mailbox, the call
defaults to the intercept mailbox defined for the port or trunk
thecallcameinon.
3 CALL BLOCKING NUMBER
(Incoming Call Restriction - Call Blocking Optional Feature)
”
Definition:
When configured for mallboxes:
Blocking numbers prevent certain mailboxes from being called
through rome or all ports. If the port has a defined call blocking
value, callers are only allowed to call maikxes with the same call
blocking number as the port the call came in on, or mailboxes with a
call blocking value of NONE.
By COS, call blocking can be configured dynamically by mailbox. If
Attribute 52 is assigned to the port COS and the port does not have
a call blocking number but the mailbox does, callers are only allowed
to call other mailties with the same call blocking number as the
fim mailbox they calkd, or mai.Iboxes with a cxll blccking value of
NONE. Refer to the
Feature Ilexription manual - INCOMING
CALL RESTRICTION, Call Blocking, for more information.
If the port the call came in on has a value for blocking, the Toshiba
VP System checks this index value for the mailbox number dialed.
The two values are compared. The call is not extended if the value
for the mailbox index is not the same as the port value. The caller is
informed “Emnsion XXX doa twt &t m or hears the
Custom-Prompt recorded for blocked extensions. Refer to the
CUSTOM PROMPT chapter in this manual.
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