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informed of how many people are waiting. A greeting must give instructions to the
caller. An example greeting may be: “press OM to wait, two to place M ordo, or zero .
fw arristmrce. m
Refer to the Fem~re Dcsc@on manual - FIFO QUEUING.
b WARNING (
A port is tied up as long as the caller is in queue.
30
STATION IS ON
ANOTHER
PBX, WAIT LONGER BEFORE COMPLEFING
CALL
31
It may take Ionger to connect a c3II going to a maiIbox over TIE lines or to another
PBX than it would to
c0nnfx.t
to an internal extension. This attribute altows for an
additional delay for tone recognition.
_ .-
PLAY ALTERNATE GREETING WHEN NORMAL GREETING IS OFF
This attribute allows a mailbox to have two greetings, For example, a support center
can play one greeting during off hours and another greeting when the extension is
busy or not answered. The alternate greeting is recorded and located in the Next
h4aiIba defined in Information ?able Index 18 of the first ma&ox. It
operates only
when the main greeting is OFE
DY When an alternate greeting is active it takes precedence over COS Attribute
6 - CALL FIRST BEFORE PLWlNG GREETIN
G, and Attribute 29 - FIFO
QUEUING.
Refer to the Feutwe DesMption manual - CUSTOMIZATION, for more
information.
.L
32
STATION HAS MULTIPLE MAILBOXES, ASK BEFORE CONNECllNG
Used for mailboxes where more than one person shares one phone. With this
attribute, the Toshii VP System announces the name of the called person and asks
if the call should be accepted. A pound (#) accepts and a st2 (‘) rejects the call. If
rejected, the caller is informed that the person-does not answer and offers to take a
message, or dial another extension, or dial
q
for assistance. Refer to the Feature
Dexription manual - CUSTOMIZATION, for more information.
33
WILL SEND SCRIPTED
MESSAGES
WITHOUT CONFIRMATION (Scripted
Prompting)
Used for scripted prompting applications where it is desirable for all responses,
whether complete or incomplete, be Sent to the Divert Mailbox automatically
(without requiring the caller to press a key to confii). For example, use this
Attribute where callers may have rotary dial phones and cannot generate the tone
to cxmfii. With this attribute, partial reqxmses caused by a caller dialing
q
to exit
Scripted Prompting before responding to all prompts are also sent.
D
Callers do not review their responses when Attribute 33 is assigned.