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INFORMARON Tab 13-5
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13.3 HOW TO CONFIGURE INFORMATION TABLES
Configure INFORMATION Tables by entering values for each index item in the applicable table.
Disregard those index items that are not required for the COS using the lNFORM.&ION Table.
For default, enter an empty line.
Ports:
l2 index items apply to ports. ‘I?&le Indexes g 11 throu’gh 17,19 through
25, and 28 do not apply.
Trunks:
All port indices apply to trunks when Adaptive Integration, Called Party
Identification, and trunk information is supplied by the phone system.
Mallbox
27 index items apply to mailboxes. Index item 2 does not apply.
The INFORMATION Table must be configured before entering it in a SCHBDULB Table. Mailbox
INFORMATION Tables can only be assigned to mailboxes, and Port INFORhWI’lON Tables can
only be assigned to ports or trunks, However, any INFORMAnON Table of the same type can be
assigned to any SCHEDlJlB Table, and the same INFORMATION Table can be assigned to more
than one SCHEDULE Table entry or default.
h INFORMATION Table must be defined for any time period configured in each SCHBDUL.B
Table. A default INFORMATION Table entry must be defined for all times not defmed by
separate time periods in the SCHEDULE Table.
Even if all 24 hours are defmed by time periods,
a default table must still be entered. Be sure the default is assigned to any undefined days or
hours
Descrtption of
INFORMATlON
TABLE Index Values
The following pages describe the Port and Mailbox INFORMATION Tables. Some index items
appear in both Port and Mailbox tables; however, their meaning may differ.
q
PORT/TRUNK INFORMATION Table Indexes
1 INTERCEPT MAILBOX (“Attendant” -
dial
q
or default)
Definition:
Callers are automatically sent to the intercept position when they do
nothing, are using a rotary telephone, or dial
q
.
Usage:
An intercept position must be defined for each port INFORMATION
Table. Ports may have different intercept mailboxes by using
different INFORMATION Tables for specific times. The intercept
mailbox can be changed by time of day.
Examples:
l
The company attendant answers calls during the day, a
department secretary answers during the attendant’s lunch, and
the guard answers after hours.
.
Four ports answer
the
company’s regular incoming lines. The
console attendant is the intercept position for these ports. Four