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13-0 Confiqmtion Manual
6 PRE EXTENSION
Definition:
/
DlGrrSi
When a caller dials a ma&~ that is not in the USER Table, these
digits are inserted before the mailbox is called.
Usage:
This is pknarily used for pIacing off site (extension on another
PBX) or Tie line calls.
Example:
If an aces number is requirex$ it is inserted priL to send@g the
digits entered by the caller.
To Configure:
Enter up to 12 digits, may include O-9,
l
, #, D for delay, and E for
expectdialtone.
Considerations:
Used only when mailbox is not defined in the USER Table.
Depending upon the application, the COS for extensions to be
called may require Attriiute 15 for blind transfer.
7 RINGS BEFORE NO ANSWER2
Definition:
Usage:
Example:
To
Configure:
Conslderatlons:
Number of times to ring an extension before the Toshiba VP System
returns and informs the caller the extension did not answer.
For reaching extensions without maiboxes called through thk
Toshiba VP System.
Usually for mailbox with no need for greetings
and messaging: lobby, cafeteria, computer room.
If the extension does not answer, the Toshiba VP System returns to
the caller and prompts: Eknsion XXX does not amwez Please dial
another amsion nwnber, or diai ZOO for assistance ” No
message-taking is offered.
Enter the number of times to ring the extension before reconnecting
to the caller. The range is 3 - 20.
Used only when mailbox is not defmed in the USER Table. Index is
ignored if the port COS contains attribute 15 or 34.
9 TIMES TO RETRY ON BUSY2
Definition:
Usage:
Example:
To Configure:
Considerations:
Number of times the Toshiba VP System retries a busy extension
before returning to inform the caller the line was busy:
When callers are txying to reach an extension that is often busy,
retrying gives more opportunity for the call to be answered before
giving the status to the caller.
Calling a pilot number of an ACD group where an agent may be
available at any moment.
The range is 04.
Used only when mailbox is not defined in the USER Table.
ig
: :
As with all undefined extensions, no message-taking is offered.
2. Port index used on
‘K in the USER Table, I
when caller cntcn valid di@ not defined in USER Tabk (valid first digit and correct kngth). If the mailtmx is dcfmcd
c ttsmsuunw Tabk for that COS is used.
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