DigiTech C0408 Telephone User Manual


 
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System Features
IMI 66-083
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Detailed report sorted by stations
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Detailed report sorted by account codes
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Line summary report
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Department summary report
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A general output of all records
Upon completion of report printing, all records used for
the reports can be deleted. Any call records created
between the time the report printout was started and
completed will not be deleted. If the reports are not
deleted after they are printed, a later command to
delete records will delete all records at that point and
not just the ones that were printed in the previously
generated reports. Programming action can be taken
to always delete the records after they have been
printed. The attendant has the ability to request
particular reports to be printed at any time they are
required.
Account codes can be established to allow system
users to identify calls by category or by any other
desired grouping so that costing by that category or
grouping can be reported. Department numbers can
be defined and stations assigned to different
departments so that call cost reports can be produced
on a department-by-department basis.
Feature programming is provided in call costing and
SMDA Reporting class of service programming.
Stations are assigned to specific SMDA departments
through station class of service programming. The
LCD speakerphone display of costed calls is also
enabled through station class of service programming.
CALL FORWARDING ON ALL CALLS
This feature allows a station user to designate another
station or the attendant station as the recipient of all
calls normally directed to ring at the user’s station. If
enabled when night transfer of ringing is activated, the
night ringing assignment of the station is also
forwarded. Calls that are forwarded to a recipient
station can be forwarded again from that station to
another station. Thus, two levels of call forwarding on
all calls can occur, first, from station A to station B
and then, from station B to station C. For each
intercom call that is received while calls are forwarded,
a short tone burst will occur at the user’s station as a
reminder that call fotwarding is enabled. When a
programmable button is programmed to serve as a
call forward button, the associated LED will turn on
when the button is pressed to indicate that the feature
is enabled. If the call forward button is programmed as
a second level to a DSS/BLF button, the LED
indication is afways reserved for BLF indication. On
LCD speakerphones that are recipients of call
forwarding, the display will indicate the extension
number or station name for the station from which an
intercom call was forwarded.
CALL FORWARDING
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PERSONAL
Call forwarding on intercom allows a station user to
designate another station number (or the attendant
station number) to be the recipient of intercom calls
normally directed to that user’s station. For each
intercom call received while call forward is enabled, a
ring reminder (short tone burst) will be sounded at the
forwarding station to remind the user that the calls are
being forwarded. On LCD speakerphones that are
recipients of call forwarding, the display will indicate
the extension number or station name for the station
from which an intercom call was forwarded.
CALL PARK
The call park feature is similar to a manual hold
condition. A call that is parked from a particular
station can be retrieved at any station in the system by
dialing the appropriate access code. (Note: the
retrieving station cannot have access denied to the
line on which the call appears.) Calls are parked and
retrieved within the system through the use of dialing
codes. The system provides nine parking circuits
(orbits). Call park, when used with the paging
features, allows a system attendant to direct calls to
roving personnel. A call that is left in a parking orbit
for preprogrammed length of time automatically
returns to a timed hold recall condition at the station
which originally parked the call.
CALL PICKUP
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DIRECTED
A station user can dial a code, followed by the
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extension number of a ringing station, to answer the
ringing call.
CALL PICKUP
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GROUP
If a call rings to any station in a pre-programmed
group and another user in the group wishes to answer
the call, that user must dial the group pickup code to
answer the call. Four different groups can exist with
any number of stations in a group. Overlap is provided
by allowing stations to be in more than one group thus
enabling those stations to pick up for stations in more
than one group. Stations within the system are placed
in logical answering groups by programming action.
Group stations together using the station class of
service programming.
CALL TRANSFER -SCREENED
Screened call transfer allows outside calls to be
transferred from one station to another, via the
intercom link, in one of two ways. If both stations have
access to the line, a common line pickup transfer can
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