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Nortel Networks Call Center Telephone Telephone User Manual

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Chapter 7 Off-premise Message Notification 91

Call Center Telephone Administration Guide

To change the destination from telephone to another destination

1 Press ≤·°⁄.

Follow the voice prompts or the display button options to open the

skillset mailbox.

2 If you use the CallPilot interface:

•Press °ﬁ to open the Mailbox Tools

•Press NOTIF

or ¤ to open the Off-premise Message

Notification menu

•Go to step 3

If you use the Norstar Voice Mail interface:

•Press ADMIN

or °

•Press ﬂ to open the Off-premise Message Notification

menu

•Go to step 3

3 Press ADMIN

or ⁄ to set up Off-premise Message Notification.

4 Press CHNG

or ⁄ to change the destination.

5 Press PHONE

or ⁄ to choose another telephone number

destination

or

press EXT

or ¤ to choose an extension destination

or

press PAGER

or ‹ to choose a pager number destination.

6 Enter the destination number and press OK

or £.

The destination telephone number cannot be longer than 30 digits.

7 Press OK

or £ to accept the destination number

or

press RETRY

or • to re-enter the destination number.

8 Press NEXT

or £ to continue

or

press CHNG

or ⁄ to change the destination, and repeat steps 6

through 8.

Msg notify

ADMIN

SELECT

Notify: phone

CHNG NEXT

Destination:

PHONE EXT PAGER

<x>

RETRY OK

Accept:<xxxx>

RETRY OK

Notify:<x>

CHNG NEXT

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