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Chapter 6 Setting up skillset mailboxes 75
Call Center Telephone Administration Guide
To reply to an internal caller - CallPilot
1 Press ≤·°⁄.
Follow the voice prompts or the display button options on your
telephone to open the skillset mailbox.
2 A mailbox summary is announced.
While you are in your message list, you can play any message.
3 Press ¤ to play the current message.
4 Press · to call the caller
or
press ‡⁄ to record and send a reply.