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112 Chapter 8 Setting up agents
N0025637 01
Deleting an agent
1 Press ≤·°‹.
Enter the Call Center Administrator Mailbox number and password,
and then press OK
.
2 Press OTHR
.
3 Press CC
.
4 Press AGENT
.
5 Press DEL
.
6 Enter the agent’s ID number and press OK
or
press DIR
to search the directory.
7 The agent’s name is displayed.
Press DEL
.
8 The display shows the agent is deleted.
9 Press ® to end the session.
Log:
QUIT RETRY OK
Admin
MBOX AA OTHR
Admin
GLIST CCR CC
CC Admin
AGENT
SKILL OTHR
Agent Admin
ADD DEL
CHNG
Agent ID:
DIR RETRY OK
xxxx
DEL
QUIT
Agent deleted