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Chapter 14 Call Center Programming Record 173
Call Center Telephone Administration Guide
Operator/Business Status
Password OPERATOR (67372867)
Receptionist or Operator available* Y N
Business open* Y N
Answer trunks Y N
Receptionist or Operator extension
Call Center Service* Skillset Number ___ Auto
Manual Day Night
Skillset Number ___ Auto
Manual Day Night
* These settings are usually changed by the receptionist or Operator on a daily basis.