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Chapter 3 Call Center general properties 31
Call Center Telephone Administration Guide
Setting the Answer Lines status
The Answer Lines status determines whether Call Center answers the assigned lines. If the Answer
Line status is set to Yes, Call Center answers the lines assigned as Call Center and CallPilot
answers the lines assigned as AA. If the Answer Line status is set to No, neither Call Center nor
CallPilot answers lines.
To set the Answer Lines status
1 Press ≤·°¤.
Enter the Operator password, and then press OK
.
The default Operator password is fl‡‹‡¤°fl‡
(Operator). To change the Operator password refer to “Resetting the
Operator password” on page 167.
2 Press OPER
.
3 Press NEXT
4 Press NEXT.
5 Press CHNG
.
If you set Answer Lines to N the display shows Disabling...
If you set Answer Lines to Y the display shows Enabling...
6 Press ® to end the session.
Pswd:
RETRY OK
Choose option
OPER
MODE
Atdt avail: x
CHNG NEXT
Business open: x
CHNG NEXT
Answer lines? N
CHNG NEXT