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32 Chapter 3 Call Center general properties
N0025637 01
Resetting the Call Center Administrator password
You can reset the Call Center Administrator password by resetting the password to the default
password and then creating a new password. You can reset the password to keep the system secure,
and to create a new password if you forget the Call Center Administrator password.
If you reset the password, you must log on to the Call Center Administrator mailbox using the
default password 0000 and create a new password.
To reset the Call Center Administrator password
Warning: Change the System Administrator password frequently to minimize the
risk of unauthorized activity. If you reset the Call Center Administrator password, log
on to the Call Center Administrator mailbox and create a new password immediately
to prevent unauthorized access to the system.
Default Call Center Administrator Mailbox number and password combinations
For a mailbox
number length
of...
the default Call
Center
Administrator
Mailbox number is...
and the default Call
Center Administrator
Mailbox password is...
so the combined mailbox number
and password is...
2 12 0000 120000
3 102 0000 1020000
4 1002 0000 10020000
5 10002 0000 100020000
6 100002 0000 1000020000
7 1000002 0000 10000020000
1 Press ≤·°fi.
The Voicemail DN appears on your display.
2 Press ·.
3 Enter Resetsmpswd or
‡‹‡‹°‡fl‡‡·‹
and press OK
or £.
4 Press YES
.
5 This display appears.
6 Press
≤·°⁄.
Log on by following the voice prompts. Use the default password
0000.
Set <xxxx>
OK
Pswd:
RETRY OK
Pswd:
RETRY OK
Reset pswd?
YES NO
Exit