Nortel Networks Call Center Telephone Telephone User Manual


 
Chapter 10 Routing table administration 141
Call Center Telephone Administration Guide
32 Press OK.
33 Press OK
.
34 Press YES
.
35 Press DIST
.
36 Press OK
.
37 Press YES
.
38 Press GRTG
.
39 Press NORMAL
.
40 Press 3 and press OK
.
41 Press OK
.
42 Press XFER
.
43 Press DISABL
.
44 Press NEXT
.
45 Press NEXT
.
46 Press DISABL
.
47 Press NEXT
.
48 Press DISABL
.
49 Press OK
.
50 Press OK
.
51 Press YES
.
52 Press OTHR
.
53 Press GOTO
.
CCR Key: 2 Tr: 1
CHNG DISABL OK
Type: Norm Xfer
Force XFER OK
Another step?
YES
QUIT
Step 4
DIST GRTG OTHR
Dist time: 00:30
CHNG OK
Another step?
YES
QUIT
Step 5
DIST GRTG OTHR
Greeting type
EWT NORMAL
CC greeting:
RETRY OK
CC greeting: 3
RETRY PLAY OK
Type: Norm
Force XFER OK
AA Key: 1
CHNG DISABL
NEXT
AA Key: disable
CHNG NEXT
Oper Key: 0
CHNG DISABL NEXT
Mbox Key: 9
CHNG DISABL
NEXT
MBox Key: disable
CHNG NEXT
CCR Key: 2 Tr: 1
CHNG DISABL
OK
CCR Key: disable
CHNG OK
Type: Norm Xfer
Force XFER OK
Another step?
YES
QUIT
Step 6
DIST GRTG OTHR
Step 6
DISC XFER GOTO