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Introduction
1
1-1
What is PassageWay Telephony
Manager?
PassageWay
®
Telephony Manager is a set of computer telephony
integration (CTI) applications enabling you to control telephone calls (both
incoming and outgoing) directly from your IBM
®
-compatible personal
computer (PC). These applications run with Microsoft
®
Windows
®
95,
Microsoft Windows NT™ Workstation 4.0 or later, and Microsoft Windows NT
Server 4.0 or later, and provide you with an interface between your PC and
your company's DEFINITY
®
Communications System via your telephone.
PassageWay Telephony Manager increases your telecommunications
capabilities by providing the following applications:
Telephony Manager
Telephony Manager is an application that enables you to control
telephone calls (both incoming and outgoing) directly from your PC.
From the Telephony Manager window, you can:
make calls
answer calls
view the calling/called party information for each call (referred to as
caller ID
in this guide), if available