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Troubleshooting
4-21
PassageWay Adapter LEDs
This section describes the error conditions represented by the LEDs on top of
the PassageWay adapter.
Problem 1: All LEDs are "off."
This indicates that your PassageWay adapter is not receiving power. Your
telephone system wiring may not support the remote powering of adjuncts.
Consult your DEFINITY System Manager to obtain the proper wall power
supply to power your PassageWay adapter or to correct any wiring problems
that may be the cause.
If you already have an auxiliary power supply installed, make sure it is
installed properly. Refer to "Installing the PassageWay Adapter" in Chapter 2.
Problem 2: Both LEDs are "blinking."
This indicates that your PassageWay adapter is incompatible with your
telephone (that is, you are using a 4-wire PassageWay adapter with a
2-wire telephone, or you are using a 2-wire PassageWay adapter with a 4-wire
telephone).
1. Determine whether you have a 2-wire or 4-wire telephone.
If you have a 6400 Series telephone, you have a 2-wire telephone,
which requires a 2-wire PassageWay adapter.
If you have a 7400 Series telephone, you have a 4-wire telephone,
which requires a 4-wire PassageWay adapter.
If you have an 8400 Series telephone (with display), press the
following buttons on your telephone dialpad: SHIFT MUTE # #.
The bottom, left-corner of the telephone's display will show either
LINK:2W or LINK:4W. LINK:2W indicates that you have a 2-wire
telephone, while LINK:4W indicates that you have a 4-wire
telephone.