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Troubleshooting
4-26
Failure Code -101
Meaning: The Link test could not be completed due to insufficient memory.
Things to Try: Close one or more applications; then retry the Link test.
Failure Code -102, -103
Meaning: The Link test could not be completed because the currently
selected COM port is in use by another application.
Things to Try: Close the application that is using the designated COM port;
then retry the Link test.
Failure Code -104
Meaning: The currently selected COM port is incompatible with PassageWay
Solution.
Things to Try: Try connecting your telephone to a different COM port on your
PC.
Failure Code -111
Meaning: The PassageWay adapter is not receiving power.
Things to Try: If you are using an auxiliary power supply, verify that it is
properly installed. (See Chapter 2 for more information.)
If you are not using an auxiliary power supply, you will need to obtain one
unless your DEFINITY system is wired to provide adjunct power to your
extension. (Your DEFINITY System Manager can provide this information.)
Your Lucent sales representative can supply you with the proper power
supply, if needed.