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Contents
iii
1
Introduction
1-1
What is PassageWay Telephony Manager? 1-1
Support for TAPI 1-4
New Features in Release 2.0 1-4
About This Guide 1-5
User Responsibilities 1-6
Online Help 1-6
Conventions Used in This Guide 1-7
Getting Help 1-8
2 Installing and Configuring
Telephony Manager
2-1
Overview 2-1
New Telephony Manager Users 2-1
Upgrading from Telephony Manager Release 1 2-4
PassageWay Telephony Manager Components 2-6
PassageWay Telephony Manager Requirements 2-6
Installing and Configuring the PassageWay
Service Provider 2-11
Installing the Telephony Manager Software 2-66
Starting Telephony Manager 2-70
Configuring the Dialing Information 2-74