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Troubleshooting
4
4-1
Overview
This chapter provides information that can assist you in solving problems you
might encounter when you install, start, and use the Telephony Manager
applications. This chapter is divided into the following sections:
Troubleshooting Telephony Manager
General Troubleshooting for the PassageWay Service Provider
PassageWay Adapter LEDs
Troubleshooting Connect
Refer to the appropriate section to find the information required to solve your
particular problem.
If you are using Windows 95, keep in mind that Telephony Manager depends
on Connect in order to communicate with your telephone (when used with the
PassageWay Service Provider). Connect is installed when you install the
PassageWay Service Provider with Windows 95; Connect is not present with
Windows NT 4.0 or later. As a result, Connect may be used to help diagnose
problems with Telephony Manager.