Filter
Top Products
MERLIN LEGEND Communications System Release 6.1
Installation
555-661-140
Issue 1
August 1998
Initializing and Testing the System
Page 7-14
Testing the System
ARS and SMDR Tests
If ARS patterns have been programmed, you can test routing by placing
toll calls and checking the trunk indicated on the SMDR printout. Check
the report to see which line/trunk the system selected for an outgoing
call.
The length of each toll call must be equal to or greater than the minimum
SMDR recording time. Otherwise, SMDR does not recognize the
attempt as a call. To determine the minimum SMDR recording time,
check with the customer’s system manager (the factory setting is 40
seconds).
To verify ARS patterns, follow the steps below:
!In Hybrid/PBX mode, determine which toll numbers to call by
examining the system manager’s ARS patterns.
!At any multiline telephone, pick up the handset and dial the ARS
access code and one of the toll numbers.
Make sure the call is completed before hanging up.
!Repeat Step 2 for additional toll numbers.
!At the SMDR printer, verify that the call was made on the correct
trunk group and check the number of seconds before the call is
reported on the SMDR printout.
If there are errors, check system programming.
Group Calling Test
To test Group Calling features, follow the steps below:
!Make sure that each group member is logged into the group.
To log in, each member dials
!At any telephone, pick up the handset and dial the trunk that is
programmed to ring for a particular calling group.