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MERLIN LEGEND Communications System Release 6.1
Installation
555-661-140
Issue 1
August 1998
New Features and Enhancements
Page xxvi
Release 6.1 Enhancements (August 1998)
Call Forwarding
The Forward feature now can be used to send calls to non-local extensions
across the private network.
SMDR
In addition to SMDR options for non-network calls placed to and from the local
system, system managers now can program SMDR to log incoming and
outgoing UDP calls, or they can choose to log no UDP calls. The factory setting
is to record all UDP calls.
Customers who use a call accounting system may not want to fill the database
with calls coming and going across the private network. These customers may
choose not to log UDP calls.
Decrease in Call Set-Up Time
The set-up time for a call across a private network has been reduced by
programming the number of UDP digits expected.
PRI Switch Type Test
A new maintenance test, the PRI Switch Type Test, has been created to allow
Lucent Technologies technicians or authorized dealers to automatically
determine if each end of the PRI tandem trunks has been programmed
correctly.
Service Observing
Service Observing allows one extension to listen in on (observe) a call at
another extension. A typical application of this feature is that of a Customer
Service supervisor observing how a Customer Service representative handles
calls.
The Service Observing group can consist of from one extension to all
extensions in the system, including other Service Observers. Up to 16 Service