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Mitel NuPoint Messenger Technical Documentation - Release 7.0
Special Mailboxes
The following sections describes the types of special mailboxes listed at the beginning of the
chapter. There are 13 types of special mailboxes:
• Administrator’s mailbox
• Attendant’s mailbox
• Broadcast
• Chain
• Check-In and check-out mailboxes
• Greeting-Only mailboxes
• Guest mailboxes
• NP OnDemand templates
• Rotational mailboxes
• Shared extension mailboxes (a variation of a tree mailbox)
• Template mailboxes (NP Forms)
• Tree (bulletin board) mailboxes
Administrator’s Mailbox
The initial software installation contains an administrator’s mailbox that has these special
privileges:
• Contains the company greetings
• Can create or edit master distribution lists that can be used by any mailbox owner in the
server (with an appropriate FCOS)
• Can add mailboxes, delete mailboxes, and change mailbox configuration, by phone
For more information about the administrator’s mailbox, see the NuPoint Voice Application
chapter.
Attendant’s Mailbox
The initial software installation also contains an attendant’s mailbox. This mailbox supplies these
functions:
• Its greeting is the message of the day, which is stored only in the attendant’s mailbox.
• A customized site tutorial (a form of greeting) can be recorded from the attendant’s mailbox.
• When outside callers access the message center, they are prompted to enter a mailbox
number or wait. Callers who wait are then prompted to leave a name and a message. These
unaddressed messages are stored in the attendant’s mailbox.
For more information about the attendant’s mailbox, see the NuPoint Voice Application chapter.
Broadcast Mailboxes
With a broadcast mailbox, any caller can send a single message to multiple mailboxes. In
addition, mailbox owners can send names and greetings to other mailbox owners. This capability
is particularly useful for disaster recovery or overflow mailboxes. Broadcast mailboxes other than
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Copyright 2002, Mitel Networks Corporation 94