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Mitel NuPoint Messenger Technical Documentation - Release 7.0
If an RCOS is changed, it is possible for a distribution list created before the RCOS change to
contain some restricted telephone numbers. A restriction check is performed before each
outdialing sequence to avoid calls being placed to restricted telephone numbers. If a telephone
number fails the check, a receipt is generated stating “The following telephone numbers are
restricted: [number 1], [number 2], etc.” This receipt is always generated, regardless of a mailbox
owner request for cancellation of a receipt.
9 Administration by Phone
This chapter covers:
• Timing considerations for Administration by Phone
• Security for the administrator’s mailbox
• Adding, deleting, and modifying mailboxes by phone
• Changing mailbox passcodes and enabling or disabling a tutorial by phone
• Changing the server clock by phone
• Performing a server backup by phone
• Server and mailbox usage statistics
Overview
The NuPoint Messenger server allows the server administrator to perform some administrative
functions from a telephone. This feature is very convenient if the console is located at some
distance from the server administrator’s work station.
Administration by Phone cannot completely replace console administration; telephone
administration software supports only a limited number of the features that are available from the
console. However, it is very convenient for certain functions. For example, you cannot add a
mailbox with NP Receptionist treatment types over the telephone, but if the user changes offices
and you must change the mailbox number, you can do it from the nearest pushbutton telephone.
Note: If your server has more than one line group and more than one administrator’s mailbox, you must be
sure to call the line group associated with the administrator’s mailbox you are using to perform
Administration by Phone.
The Administration by Phone feature is not available to any mailboxes associated with the line
group in which NP TDD is configured.
Procedures
Use the following procedures to perform administration by phone. These procedures are located
in Volume 2 of this manual.
Procedure Number
Administration by Phone CP 3401
Add a Mailbox by Phone CP 4403
Delete a Mailbox by Phone CP 4404
Modify a Mailbox by Phone CP 4405
Report System Usage Statistics by Phone CP 4409
©
Copyright 2002, Mitel Networks Corporation 131