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Mitel NuPoint Messenger Technical Documentation - Release 7.0
defined, that one will be signaled if the user does not respond by calling into the server.
Prompts
Recorded instructions that offer options to users and callers. For example, after users and
callers reach a mailbox, they may hear the prompt, “Record your message.” Prompts can be
given in foreign languages (an optional feature). See also Hard play and Soft play prompts.
Queue
A group of related messages. Each mailbox should have a queue for unplayed messages,
played messages, receipts, and urgent messages.
Receipt
Notification to a user about a message’s status.
Return receipt
Request by a user for notification when a sent message has been played.
RCOS
Restriction Class of Service; a parameter assigned to mailboxes which limit what telephone
numbers they can outdial. Limits are placed on the area codes or exchanges a mailbox can
outdial. See NPA/NXX screening.
RNA
Ring No Answer; a condition where an extension rings but no one answers the telephone.
Rotational mailbox
Information-only mailbox whose prompts are changed on time or usage-sensitive basis.
Scrolling interface
An input menu on the server maintenance console where data is entered one line at a time.
You are prompted for each item by the server. Contrast with full-screen interface.
Serial port
A physical interface to a serial data connection. Also see Serial port index.
Serial port index
A numeric pointer to the serial port number to be used by an application. This number can be
0 (don’t use), 1, or 2. Each serial port can then be assigned to a device name.
Serial port number
A number assigned to a serial port index that points to a device name. For a CPU serial port,
the number 1 or 2 will refer to $term1 or $term2. For a serial port hardware card, the numbers 1
through 32 refer to names $cti1 through $cti32.
Server
The NuPoint Messenger server, both hardware and software used to run NuPoint Voice.
Server administrator
See Administrator.
Server greeting
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Copyright 2002, Mitel Networks Corporation 208