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Mitel NuPoint Messenger Technical Documentation - Release 7.0
Overview
The NuPoint Voice application provides voice messaging capability where each server user can
have a personal mailbox. It is the standard business application for NuPoint Messenger servers.
The NuPoint Voice application can be used with most Central Offices (COs), PBXs, and with all
key systems. Other applications, such as DID NuPoint Voice or the Pager application are
variations
of the NuPoint Voice application, and are used either together with, or instead of, the
NuPoint Voice application.
Numerous customized integrations, which are also variations of the NuPoint Voice application,
are available. These are optional features; they provide message waiting control, and functions
such as personal greetings for forwarded calls. See the specific integration documents in the for
more information.
To use the NuPoint Voice application on your server, you must perform any necessary system
level configuration. System level configuration through the NuPoint Voice application involves two
steps: defining the line group, and configuring the application. In the first step, you assign server
ports to the NuPoint Voice application. In the second step, you customize the application for your
server. Procedures covering these steps are available in Volume 2 of this manual.
Once you have completed the NuPoint Voice configuration, you must activate changes, create
mailboxes, record a company greeting, and test the configuration. Procedures covering these
steps are listed below.
Procedures
You can perform the following procedures with the NuPoint Voice application. These procedures
are located in Volume 2 of this manual.
Procedure Number
NuPoint Voice Application Configuration CP 3301
Configure a Dialing Plan CP 5002
Configure for Transfer to a System Attendant CP 5020
Configure for Unaddressed Messages CP 3314
Configure Speech Quality for an Application CP 5053
Configure NP TDD CP 3291
Enable Multiple Messages for Outside Callers CP 5022
Enable the Dial-by-Name Function CP 3309
Prevent Unaddressed Messages CP 5023
Test the NuPoint Voice Application CP 5315
Default Software Configuration
The NuPoint Voice application is the only application that is pre-installed in the factory
configuration. To add capabilities, and to meet the requirements of a particular site, you usually
must change one or more of the defaults. All of the defaults can be changed at a server
maintenance console.
The default configuration has the values shown in Table 2-1.
Table 2-1 NuPoint Voice Application Defaults
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Copyright 2002, Mitel Networks Corporation 12