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Troubleshooting
User’s Guide 15–5
I cannot connect
to a network.
■ Be sure you have added the necessary server
information.
■ Be sure the network you are attempting to connect to is
available and not busy.
■ Check the signal strength.
■ Be sure your user name and password are correct.
■ Tap Start > Settings > Connections tab >
Connections and check your connection settings. Tap
OK when you are finished to save your changes.
■ Be sure the IP Address is correct.
■ Reset the device by using the stylus to lightly press the
Reset button.
■ Check with your service provider for current connection
problems.
■ Run the self-test diagnostics.
When I try to
open the Inbox,
I receive an
error or the
application
hangs.
■ Check to see if your wireless application is turned on
and you are receiving a wireless signal.
■ Check to see if your SIM card is inserted in your HP
iPAQ.
■ Limit the number of e-mail services you create.
I cannot
configure the
Calendar.
Tap Start > Help > Calendar and tap on the subjects listed
under How To for information on configuring the Calendar
settings.
I get an error
when I try to
record a note
in Calendar or
in Tasks.
Try using a more compressed recording format in Calendar
or Tasks (8,000 Hz, Mono [8 KB/s] is the most compressed
format available). To switch to a more compressed recording
format, from the Today screen, tap Start > Settings > Input
> Options tab.
I want to see the
current date.
1. From the Today screen, tap Start > Calendar.
2. Tap the Go-to-Today icon to see today’s date.
I cannot
see all my
appointments.
Be sure the appointment you created is in the selected
category.
Problem Solution
(Continued)
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