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15–2 User’s Guide
Troubleshooting
5. After the last test is performed, the test result screen displays
the results of all performed tests. The final status will either
be PASS or FAIL. When you tap Finish, you will be asked if
you want to create a SelfTest log file.
❏ Tap Yes to create the log file in My Documents folder.
The log file will contain the results of the test with a time
and date stamp.
❏ Tap No to skip the log file output.
Common Problems
To receive support from an HP-qualified technical support
specialist, visit the HP support Web site at www.hp.com/support.
To find information on the support Web site for your specific
product, be sure to have your model or product name available.
To access HP Instant Support:
1. On your personal computer, go to
www.hp.com/support.
2. Select your country or region.
3. Select See support and troubleshooting information, and
then type your product model number.
4. Click the >> button.
5. Click contact support.
Note: For troubleshooting information on Microsoft Operating
System applications, go to www.microsoft.com/mobile/.
You can use the following suggestions to troubleshoot problems
with your HP iPAQ.
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