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Chapter 2 ( SRS-2100 Voice Features
Page 2-17
TRANSFER (DMS-100
Transfers a call to another
phone and announces the
transfer privately
Transfer is a network-based
feature that you must subscribe
to from your telephone company.
This description assumes that
you have assigned the Transfer
feature to one of your SRS-2100
function buttons.
Note: In some installations,
transferring calls is
accomplished without a
TRANSFER button. If your set
lacks a TRANSFER button, ask
your System Administrator how
to transfer a call.
To transfer a call, follow these
steps:
1. While still on the call, press
TRANSFER.
The TRANSFER button indicator
lights up.
The call is put on hold and its Call
Appearance indicator flashes red.
2. An idle CA is selected. Dial the
number of the person you want
to transfer the call to.
• If the person answers, you
can talk privately before
completing the transfer. To
place this person on hold
without transferring the call,
press HOLD. To reconnect
with this person, press HOLD
again.
• If the line is busy or the
person does not answer, press
the button in the handset
cradle (press SPEAKER if you
are using handsfree mode).
Then press the flashing Call
Appearance button to return
to the original call.
Note: A "blind" transfer is where
you do not talk to the person
you are transferring the call to.
To perform a blind transfer, wait
for the person's phone to ring,
press the TRANSFER key, and
hang up.
3. You can complete the transfer
these two ways:
a. After announcing the transfer,
just press TRANSFER.
or
b. To allow all three parties to
talk together, press the
flashing Call Appearance
button again; then press
TRANSFER when you want
to drop out.