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Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 3.3 or Later
OL-3930-02
APPENDIX
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Providing Information to Users Via a
Website
If you are a system administrator, you are likely the primary source of information
for Cisco IP Phone users in your network or company. It is important to provide
current and thorough information to end users.
To successfully use some features on the Cisco IP Phone (such as speed dial
numbers and voice messaging system options), users must receive information
from you or your network team or be able to contact you for assistance.
Cisco recommends that you create a web page on your internal support site that
provides end users with important information about their new Cisco Wireless
IP Phone 7920.
Consider adding the following types of information to this site:
• How Wireless IP Phones Operate, page A-1
• How Users Get Copies of Cisco IP Phone Manuals, page A-2
• How Users Configure Phone Features, page A-3
• How Users Access Voice Messages, page A-4
How Wireless IP Phones Operate
Users need to know that their Cisco Wireless IP Phone 7920 operates more like a
cell phone than like their desktop phone. Small wireless phones with an antenna
allow users walk around a facility while connected to a call. These phones, like
cell phones, can approach the edge of the RF signal range and experience static or