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Chapter 9 Troubleshooting the Cisco Wireless IP Phone 7920
Troubleshooting Tips for the Cisco 7920 Configuration Utility
9-24
Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 3.3 or Later
OL-3930-02
Procedure
Step 1 Press the Menu softkey.
Step 2 Choose the Network Config menu.
Step 3 Scroll to CDP TX Enable/Disable and press Select.
Step 4 Scroll to Enable or Disable and press Select.
A check mark appears next to the selected item. The default is Enable. Press Back
to return to the menu.
Step 5 Scroll to CDP TTL (time to live) and press Select.
Step 6 Press Edit to enter the appropriate value (default is 180). Then press Back.
Step 7 Scroll to CDP TX Interval and press Select.
Step 8 Press Edit to enter the appropriate value (default is 60). Then press Back.
Related Topics
• Resolving Startup and Connectivity Problems, page 9-2
• Resolving Voice Quality and Roaming Problems, page 9-10
• General Troubleshooting Information, page 9-15
• Troubleshooting Tips for the Cisco 7920 Configuration Utility, page 9-24
Troubleshooting Tips for the Cisco 7920
Configuration Utility
This section identifies possible problems with the Cisco Wireless IP Phone 7920
and the Cisco 7920 Configuration Utility. Possible solutions and a list of error
codes are provided for those problems. This section contains the following topics:
• Troubleshooting Information for Basic Problems, page 9-25
• Windows User Interface Operation Errors, page 9-25
• TCP Connection Errors, page 9-25
• File Format or File Access Errors, page 9-26