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CHAPTER
9-1
Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 3.3 or Later
OL-3930-02
9
Troubleshooting the Cisco Wireless
IP Phone 7920
This chapter provides information that can assist you in troubleshooting problems
with your Cisco Wireless IP Phone, in your IP telephony network, or with using
the Cisco 7920 Configuration Utility.
For additional troubleshooting information, you can refer to the Wireless 7920
Design and Deployment Guide and the Cisco CallManager Troubleshooting
Guide.
This chapter includes the following sections:
• Resolving Startup and Connectivity Problems, page 9-2
• Troubleshooting Tips for the Cisco Wireless IP Phone 7920, page 9-15
• Logging Information for Troubleshooting, page 9-18
• Erasing the Local Configuration, page 9-19
• Administration Options on the Phone Menus, page 9-20
• Where to Go for More Troubleshooting Information, page 9-29